Top 20 IT Service Management Solutions Companies - 2022

NetBrain transforms hybrid cloud-connected networks into a real-time digital twin, then layers on the list of application-driven business requirements of the network. Network operators and engineers can then maintain the integrity of their network by managing to their intended results.

Alemba develops Alemba Service Manager, a highly functional, 100% ITIL-compliant IT Service Management tool with a specific focus on request fulfilment. Alemba offers an intuitive, ITIL-aligned ITSM solution to help businesses streamline its service management processes and enhance service delivery

Aranda Software offers solutions for business management of technological infrastructure, aligned with ITIL® best practices (Aranda Suite V9.0 is certified in 13 ITIL® processes with Pink Elephant and Gold Level certification in 9 processes by Axelos Limited)

baramundi software creates the foundation for successful and efficient day-to-day work. It optimizes IT processes with the Baramundi Management Suite and makes optimal use of resources by automating time-consuming routine tasks. Its Unified Endpoint Management Software can be installed and implemented quickly, is intuitive to use, has a modular structure and offers a high level of usability and transparency

BMC is an industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, firm helps organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead

EasyVista simplifies IT Service Management by making it easy to deliver and easy to use for today’s enterprise. EasyVista’s service management platform was created to help companies automate and personalize service delivery to improve IT efficiency and increase staff productivity

Flycast Partners, Inc. delivers best practices and strategic partnerships in service management, asset management, end-point management, and cybersecurity by offering best-in-class implementation services and training

Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment

HappySignals develops an experience management platform that helps improve employee experience. The company helps businesses improve their internal services by shifting the focus to employee experience by measuring and analyzing employee happiness and productivity

IFS develops and delivers enterprise software solutions such as ERP, EAM and Service Management. IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations

Improvix Technologies, Inc. provides end-to-end innovative IT solutions to federal agencies. Through consulting and technology partnerships with a broad spectrum of the industry’s leading companies, Improvix Technologies is poised to offer top-shelf services, products, and platforms to its valued customers

Integration Technologies Group, Inc is a computer networking company specializing in technology and performance solutions. ITG is a Global IT & Consulting Best Practices company that provides IT Systems, Services and Consulting Support to Government and Industry with a commitment to Uncompromising Performance, across the U.S. and the world

Ivanti connects industry-leading unified endpoint management, zero trust security and service management solutions to provide a single pane of glass for enterprises to secure and heal devices, and service end users

ManageEngine is an innovative producer of Enterprise IT Management Software, offering high-end functionality of large network management frameworks at cost-effective prices to enterprises world-wide

Micro Focus is one of the world’s largest enterprise software providers. Micro delivers mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time

Run2biz is a global information technology company focused on the development of agile technological solutions that simplify and generate real value in organizations day-to-day. It works to support performance and evolve digital transformation in a fast, consistent and compatible way with the increasingly accelerated changes of our time

ServiceNow's cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile

Startly Labs, LLC. makes managing a business’s time and expense needs faster and easier than ever before. Clients can expect fewer delays and errors, gain improved visibility to overall costs, create faster employee reimbursements and enforce the company’s expense policies

Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellenc

Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The company aims to deliver human like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform